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Return Policy

Returns

If you are not satisfied with your purchase, please contact us at info@lemoutonbleu.com. You may return it to us by post within 14 days of receipt ship items back within: 21 days of delivery and we will issue a  refund, provided the item returned complies with the following conditions:

  • All items must be returned in their original state, unworn, with tags on.If the garmen is tried on, please make sure not to stain it with makeup or perfume.
  • The item must be returned with the paper tags on the garment. We won’t be able to accept a garment without tags.
  • Returns are NOT accepted for: Custom Made items (regarding fabric, sizing, alterations) and items On sale.
  • Return fees are on the customer. (The initial delivery charge will only be refunded on occasions when the item received is faulty, damaged or the wrong items were sent.)
    When an item is returned it is highly advised to be marked with a tracking number

Refunds

  • Your returns will be refunded at the value you purchased them originally.
  • All refunds will be credited after upon receival of returned item, to your original method of payment.
  • Delivery fees are non-refundable.(The initial delivery charge will only be refunded on occasions when the item received is faulty, damaged or the wrong items were sent.)
  • Customs fee and taxes that may occur are on the customer.